The questions that show up in the first week.

Free has no monthly price and takes 2% when one of your orders is paid. Up to 25 products can be live. Pro is ₦15,000 every 30 days at 1.5%, with 250 products. Business is ₦45,000 every 30 days at 1%, with up to 10,000 products. You can also pay for a single 30-day period instead of a renewing plan. The current table is on the pricing page.

After the order is delivered and the return window has passed. The window defaults to 7 days and can be set up to 30. Until then the balance is pending. After that it is available, and you can request a payout to the verified bank account. Verification is required before live payments and payouts.

In naira, through Paystack, by card or transfer at checkout. The platform records the net on your ledger. A store can be opened in dollars, euros, or pounds, and that currency stays for the life of the store.

Pro includes 3 custom domains. Business includes 10. Free uses the store’s Shopmummy address. You can connect a domain you already own, or buy one from the dashboard.

Yes. Free can import from the marketplace and sell at your price. The customer pays once, and the ledger pays you and the supplier. Offering your own products wholesale to other stores is on Pro and Business, and the supplier store has to be verified.

A link on the storefront, such as WhatsApp or Instagram, is part of the shop on every plan. The connected inbox, catalog, and order messages for WhatsApp, Instagram, and Messenger are on Pro and Business. Automatic replies in those chats are on Business.

Email [email protected] with the store address. For an order, add the order number. For a payout or a dispute, write to [email protected]. Hours are Monday to Friday, 8:00 to 18:00 WAT.